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Shipping Information and Policies:
We offer free ground shipping on orders of 2 or more cases of wine. (2 cases = 24 bottles)
We offer $9 flat rate ground shipping* on orders between 6 and 23 bottles.
*Due to significantly higher shipping costs, our $9 flat rate increases to an $18 flat rate ground shipping on orders of 6-23 bottles that are shipping to CA, OR, or WA.
No shipping discounts are applied to orders of 5 or less bottles.
All discounts associated with shipping apply to ground shipping only. At this time we only ship wine within the United States.
We Ship To:
California, Colorado, Connecticut, D.C., Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, Wisconsin, Wyoming
Please note that some states have restrictions on the quantity of wine an individual can purchase in a designated amount of time. If your order exceeds that quantity, we will contact you.
We Do Not Ship To:
Alabama, Alaska, Arizona, Arkansas, Delaware, Hawaii, Indiana, Kentucky, Louisiana, Mississippi, Montana, Nebraska, New Jersey, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota, Utah, West Virginia
Visit freethegrapes.org to learn more about state-by-state wine shipping laws, and what you can do to help change them if you do not agree with them.
NOTE: ALL SHIPMENTS CONTAINING ALCOHOL REQUIRE AN ADULT (21 YEARS OR OLDER) SIGNATURE UPON DELIVERY!
Please plan accordingly by entering a shipping address and date that will allow someone 21 years or older to be available in person to sign for the package, and by keeping a valid form of ID on hand.
Carriers will not leave packages containing alcohol unattended, even if you have a signature on file. If you are not able to be at home to receive your wine during normal business hours, we recommend having it shipped to your place of work, or opting to have your shipment held at the nearest FedEx (for MA orders) or UPS (for all other orders) pick-up location.
Wine will not be delivered to a visibly intoxicated person.
Turn-Around & Tracking
Orders placed before 4pm EST will be fulfilled and shipped within three to five business days.
When shipping labels are created for your order, you will receive an email notification with tracking information.
Orders are shipped from New England, and generally take from 1-5 days for delivery when shipped ground.
You also have the ability to select a preferred delivery date between 7 and 48 days from the date you place your order in the payment screen of the secure checkout page. Our system calculates a ship date based for your preferred delivery date based on transit times given to us by UPS/FedEx. Unfortunately we cannot 100% guarantee delivery on your preferred delivery date.
If it has been more than two business days and you have not received this email, you may contact firstname.lastname@example.org for assistance.
We recommend that customers on the West Coast place orders early in the week to decrease the likelihood that a wine order sits in a warehouse over the weekend.
We ship in MA via FedEx, and via UPS in all other licensed states.
If you need more information on which days these carriers ship, please refer to the links below:
- FedEx service schedule: http://www.fedex.com/us/service-guide/holiday-schedule.html
- UPS service schedule: http://www.ups.com/content/us/en/resources/ship/imp_exp/operation.html
Please refer to our Return Policy for next steps if your order arrives damaged.
If you have any questions or comments regarding shipping, please contact email@example.com.
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